Privacy Policy
Welcome to TransXmarket ("Company", "we", "our", or "us"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including our MetaTrader 5 (MT5) trading platform. Please read this policy carefully.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
When you open an account with TransXmarket, we may collect the following personal data:
- Full name
- Date of birth
- Residential address
- Email address
- Phone number
- Identification documents (Passport, National ID, Utility Bill, etc.)
- Financial information (Bank account details, credit/debit card information)
- Trading experience and knowledge (if required by regulation)
Non-Personal Information
We may also collect non-personal information, such as:
- IP address
- Browser type
- Device information
- Cookies and usage data (e.g., pages visited, time spent on pages)
2. How We Use Your Information
We use the collected data for various purposes, including:
- To create and manage your trading account
- To process deposits, withdrawals, and other transactions
- To provide customer support
- To send important updates or notifications
- To comply with legal obligations and regulatory requirements (AML, KYC)
- To improve our website and services
- For marketing purposes (only with your consent)
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share data with:
- Regulatory bodies, law enforcement agencies (where required by law)
- Third-party service providers (payment processors, ID verification services)
- Affiliates and partners (if required to deliver our services)
- Auditors and legal advisers (as necessary)
All third parties are obligated to keep your information secure and confidential.
4. Data Security
We implement strict security measures to protect your data:
- SSL encryption on our website
- Secure data storage
- Restricted access to personal information
- Two-factor authentication (2FA) for accounts (where applicable)
Despite our efforts, no online transmission or storage is 100% secure. We encourage you to also take appropriate measures to protect your account information.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of your personal data.
- Correction: You can correct incomplete or inaccurate information.
- Deletion: You can request deletion of your personal data (subject to legal obligations).
- Restriction: You can request to limit the processing of your data.
- Withdraw Consent: If we rely on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at support@transxmarket.com.
6. Cookies Policy
Our website uses cookies to enhance user experience. Cookies help us analyze web traffic, improve functionality, and tailor content. You can modify your browser settings to decline cookies, but this may affect site functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
TransXmarket
Email: support@transxmarket.com