TRANSXMARKET

At TransXmarket, transparency, compliance, and client protection are our highest priorities. Recently, we have observed a number of negative reviews and misleading claims circulating online, primarily originating from or linked to certain AI trading software promoters, including references found on www.aitradingsoftware.com.

We believe it is important to clarify the facts openly and honestly.

Background of the Issue

TransXmarket had previously engaged with third-party AI trading software providers who referred clients to our platform. During routine monitoring and compliance checks, our risk and compliance team identified irregular and prohibited trading activities conducted through certain automated trading systems.

These practices included:

• Exploitative trading behaviors designed to generate abnormal profits
• Use of software configurations that violated our internal trading and risk management policies
• Activities inconsistent with fair-market trading principles

Such actions are strictly against TransXmarket's company policy and compliance framework.

Actions Taken

After identifying these issues:

• The services and associated trading accounts linked to these AI software providers were temporarily restricted
• A formal internal investigation was initiated to assess the impact and identify affected clients
• The matter was handled in accordance with regulatory standards and internal compliance procedures

It is important to note that these actions were not taken against individual clients for normal trading activity, but were related specifically to the misuse of trading software by third-party promoters.

About the Reviews

Many of the negative reviews currently circulating:

• Are directly related to the actions taken against these AI trading software providers
• Do not accurately reflect TransXmarket's services, policies, or client treatment
• Are often posted by parties affected by the enforcement of our compliance rules

These reviews should therefore not be considered a direct representation of TransXmarket's overall business practices or client experience.

Client Funds & Withdrawals

We would like to state this very clearly:

Due to the investigation:

• Some accounts required additional compliance checks
• Deposits belonging to clients referred by these AI software providers were temporarily held for verification purposes only

We are now systematically releasing the verified deposit amounts, and clients are being settled one by one after completion of the required checks.

Our Commitment

We sincerely apologize for any inconvenience caused to genuine clients during this period. Please understand that these measures were necessary to:

• Protect client funds
• Maintain a fair trading environment
• Ensure long-term platform stability and compliance

TransXmarket remains fully committed to:

• Transparent operations
• Ethical trading practices
• Timely client support and fund security

Final Note

We encourage our clients and partners to always:

• Use approved and compliant trading tools
• Contact our official support channels for clarification before engaging with any external service